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The Urban League of Greater Madison's ADVANCE Employment Services are transforming Greater Madison into the "Best [place] in the Midwest" for everyone to work by making Dane county the best place for African Americans and others to work, grow professionally, assume advanced leadership opportunities, and reinvest in the community. We accomplish this through a combination of programs, classes, mentoring and coaching; in essence, we do everything in our power to give individuals the tools necessary to transform their lives.

The Urban League is one of Greater Madison’s largest community-based providers of career development training and job placement assistance for unemployed and underemployed adults. Our ADVANCE Employment Services include:

Foundations Work Readiness Academy
This 100-hour training academy develops the core competencies and behaviors needed to obtain and retain employment along a career pathway. The program readies individuals for our individualized job placement and coaching support or Advanced Skill Training Academies.

Healthcare Administrative Training Academy
Prepares individuals for administrative and clerical careers in the high-demand health care sector. Participants earn Madison College credits, including Medical Terminology, Health Care Customer Service, and Health Care Privacy. We are the only pre-employment program to offer Epic Software training.

Customer & Sales Service Academy
The Customer Service & Sales Academy is an intensive, 6-week program that is a part of the Urban League of Greater Madison's industry specific workforce training program. We recognize that providing exceptional customer service and using effective sales skills to fulfill customers’ needs are driving forces behind economic health and growth in Dane County. Because customer service and sales are critical factors in the sustainability and growth of so many economic industries, the Urban League strives to help local employers build a diverse, world-class workforce while simultaneously providing employment training and opportunities to unemployed and underemployed individuals.

IT Careers Academy
Through a partnership with UW Madison and Charter Communications the IT Careers Academy prepares individuals for entry level IT Help Desk positions. This seven week course provides paid work experience as well as entry level training including hardware, software, networking, security, audio/visual equipment, and Help Desk operations which provide a foundation for other IT careers.

Culinary Creations Food Service Program
In Partnership with the Catholic Multicultural Center, this training academy develops the core competencies and behaviors needed to obtain and retain employment along a career pathway. The program readies individuals for our individualized job placement and coaching support in addition to ServSafe® Certification Training. During ServSafe® training individuals are provided 12 weeks of Food service/ processing skills, Food Safety, Personal Hygiene, Cross-contamination and Allergens, Time and Temperature, Cleaning and Sanitation, the proper use of food stations and working part of a team. Upon program completion, the Urban League assists participants in taking the next steps toward pursuing employment in the Foodservice field.

Foundations for the Trades Academy
In partnership with the Workforce Development Board of South Central Wisconsin, the WorkSmart Network Operation Fresh Start and the START Program, Foundations for the Trades is an apprenticeship readiness program designed to help prepare individuals for a career in the construction and utilities industry. During the Academy’s 7-week training program, participants will focus on learning important industry skills and concepts and have a chance to apply new skills during a hands-on experience. The program consists of training in blueprint reading, using hand and power tools on a work site, construction math and measuring, obtaining the OSHA 10 certification, a national Flagging certification, and First Aid/CPR training, apprenticeship exam prep, and employability skills. Upon program completion, the Foundations for the Trades Academy program partners assist participants in taking the next steps toward pursuing an apprenticeship or employment in the field. (More information is available at

Fatherhood Program
This program provides employment assistance, parenting skills development, and help managing child support obligations for fathers at risk of incarceration due to child support arrearages.

WorkSmart Network
The WorkSmart Network specializes in delivering quality workforce (employment and training) services and solutions to prepare workers for the needs of business and industry in South Central Wisconsin. With a Network location at the Urban League of Greater Madison, we're ready to help individuals that are unemployed, underemployed or looking for a career change access a full range of employment and training services and resources needed to move into the workforce. For more information on available opportunities, including those through the Workforce Innovation and Opportunity Act (WIOA), please visit or contact Laura Hiebing, WorkSmart Network Employment Specialist at the Urban League of Greater Madison, at  or 608.729.1209.

Greater Madison Employment Opportunities 

To submit opportunities, please email